How To Set Up One Talk App

User Manual

One Talk for iOS

I TalkSM allows your function phone and mobile devices to work together with one number, so opportunity tin can detect you—whether you're at the office or on the go.

Welcome to 1 Talk for iOS.

Juggling multiple phone numbers and devices all day tin get catchy. You don't want to worry almost missing a business organisation phone call at your desk when you're out of the function with a customer or at your kid'southward school play.

These concerns disappear with the Ane Talk iOS mobile app. You go a single phone number that works with several different devices. Just share your One Talk number across your desk-bound phone, your iPhone® and your iPad® tablet. You can customize One Talk so that an incoming call or message rings on one or all devices at the same time. So, whether you're at the function or on the get, you'll never accept to miss an of import call, text or message.

Central features available on the 1 Talk mobile app

• Fundamental location for managing calls, messages and directory
• half dozen-Fashion Conference Calling
• Anonymous Call Rejection
• Call Forwarding with Decorated and
  No Answer options
• Call Move from one device to some other
• Video calling

Prerequisites and usage

Users
The One Talk iOS mobile app is available on whatsoever Verizon business account in the domestic U.Southward. Users must be preauthorized or issued a Verizon One Talk telephone line by their business.

The One Talk number can be added to as many as five different mobile devices using the One Talk mobile app.

Operating system
The iPhone and iPad versions of the One Talk mobile app require iOS 9.0 or higher.

Networks
The One Talk mobile app tin can be used on smartphones and tablets (Android™ 5.0 or higher) from any U.Due south. carrier, but a monthly subscription to the I Talk service is required. When using the One Talk mobile app on your wireless carrier's network, vocalism and video calls consume data, which volition utilise against whatever applicative allowances under your wireless carrier's data program. Equally an alternative, voice and video calls can also be fabricated or received over Wi-Fi when continued to a Wi-Fi network with broadband internet. Please configure your device's settings for your preferred connection.

Getting started

Download and install the One Talk mobile app.

1. Visit the Apple® App Store® by tapping on the App Store icon   on your iPhone.
2. Search for One Talk.
3. Download the app by tapping GET.

4. Install the app by tapping INSTALL and following the instructions.

Allow the Ane Talk mobile app to access your device.

• Launch the One Talk app.
• Tap the Get Started button.
• For the best user feel, accept all app and admission permissions, including Contacts and
  Notifications, past choosing OK.

• Tap the One Talk Phone Number input field.
• Enter your One Talk phone number.
• Tap Device Proper name input field.
• Enter a name for your device.

Asking and obtain a PIN.

1. Tap the 1 Talk Phone Number input field.
2. Enter your One Talk telephone number.
3. Tap Device Name input field.
4. Enter a name for your device.
5. Tap Request Pivot.
6. Bank check your email for your activation Pivot.* Utilise the email account that your One Talk administrator used when setting up your Verizon I Talk business concern account.
7. Enter your Pivot in the input field and tap Actuate.

* Your visitor'due south One Talk ambassador must ensure that yous have a valid email address in your Verizon My Business organization account.

Set up your device and profile.

1. Select the Name input field and enter your proper noun.
2. (Optional) Select the Side by side button above the keyboard.
3. (Optional) Input your visitor name in this field.
4. (Optional) Select the Adjacent button in a higher place the keyboard.
5. (Optional) Input your company position.
6. Scroll down to the 911 Address fields.
7. Select the Street # input field.
8. Enter the address where you want to receive emergency services.
9. Enter information in the input fields and select the Next push button later you are finished with each field.
10. Select the Done button just to a higher place the keyboard, on the right.
11. Select the Done button in the top right corner of the screen.
12. If the accost is not exactly matched with 1 in the organization, you will be prompted to select an accost that is in the database. Select the right address

Set up your preferences.

The principal menu shown below is where you lot set all of your phone call and message preferences. Tap Menu in the top left corner of the home screen to access the main menu.

Call settings
The post-obit settings are handled by your iOS device Settings, not by the I Talk app:

• Ring tones
• Dialpad tones

Characteristic settings
Anonymous Call Rejection (see Advanced One Talk calling features section, page 13)
Call Forwarding (see Advanced One Talk calling features section, folio 13)
Do Not Disturb (run into Advanced I Talk calling features section, folio 14)

Set upwards Voice Mail.

1. Launch the Ane Talk mobile app.
2. Tap Menu in the upper left corner.
3. Tap Call Voice Mail.
4. Follow the voice prompts to:
   • Prepare up your countersign.
   • Fix upward your vocalization signature (recording of your name).
   • Select your preferred greeting.

For more information on basic Voice Mail, visit:
https://www.verizonwireless.com/back up/vox-mail-faqs/

Using the One Talk for iOS Mobile App

Basic voice calling

Making outgoing calls

From the dialpad
To place a call to some other phone number:

1. Launch the One Talk mobile app and tap the Calls tab if it is not already selected.
2. Tap the dialer icon button in the top right corner.
3. Dial the number you desire to reach using the dialpad at the lesser of the screen.
4. Tap the green phone icon to initiate the call.

From your call history

1. Launch the One Talk mobile app.
2. Tap the Calls tab if it is not selected.
3. Tap the Search Calls field.
4. Enter the name or telephone number of a person or select from the Call History list.
5. To enter a name, tap the entry box and use the keyboard to blazon the name.
   The Autocomplete feature of the app will display search upshot in cerise text.
6. Tap the proper name of the contact to call.

From your contact list

From a message chat

Receiving incoming calls

You take several options for responding to incoming calls, including answering the phone call, ignoring the telephone call and messaging the caller.

Message the caller

Transferring calls

You may transfer an active phone call to whatever other phone number y'all choose, regardless of service provider (it does not take to be a One Talk number). There are two transfer options: Consultative Transfer, where you have an opportunity to speak with the caller before transferring, and Direct Transfer, where the current active call is immediately transferred.

Consultative Transfer
Consultative Transfer enables you lot to speak to the second caller to announce the transfer before connecting them with the original caller.

Direct Transfer
Direct Transfer enables you to immediately transfer an agile phone call. This feature will make information technology announced that the incoming caller directly dialed the second caller.

Putting a call on hold

To place an agile call on hold, tap Hold in the bottom left corner of your screen. The Hold icon will plough ruby-red to bespeak that the caller has been placed on agree.

Moving a call
While on an active telephone call on your One Talk number, you may motility that call from your mobile device to another Ane Talk–enabled device that shares your number.

From mobile to desk-bound telephone

1. While on a call, tap the Hold push in the carte du jour.
2. Pick up the desk telephone handset and printing the Line primal push on the desk phone to continue the call.

From desk phone to mobile device

1. While on a phone call, place it on hold.
2. Open up the iOS I Talk mobile app.
3. Press the to see active calls and verify the line condition.
4. Tap Retrieve.

Conference calling
One Talk 6-Way Conferencing enables you to have upwardly to six parties in a single
conference telephone call. During an agile call, follow these instructions to add and merge upwardly
to four more calls to your conference.

1. While on an active telephone call, tap New Line from the bottom of your screen.
2. Enter the number or select the contact you wish to add together to the conference call.
3. Tap   to place the phone call.
4. When the new participant answers the phone call, inform the user that you lot are nearly to identify him or her in a briefing call. So, drag the call on hold (red chimera) over the new caller (green chimera) to merge all callers into 1 briefing phone call.
5. You can repeat this process until a maximum of six participants is reached.

Retrieving your Voice Postal service messages

1. Launch the One Talk mobile app and tap Menu in the height left corner of your screen.
2. Tap Phone call Vocalisation Mail service. You can also access your Phonation Mail past dialing *86 (*VM for Vocalisation Postal service may be easier to remember).
3. A voice prompt will enquire you for your PIN. Tap to open the dialpad and enter your PIN, followed past the # symbol, to recollect your messages.

For more data on navigating Verizon One Talk Voice Mail features and options, visit: VM_2 [pdf]

Video calling

You can place and receive video calls between any two video-capable devices over a 4G LTE or a Wi-Fi connectedness. For video over Wi-Fi, brand sure you are connected to a Wi-Fi network past looking for the Wi-Fi icon at the acme of your screen. Network settings are handled via the settings feature of your iOS device, not through the One Talk app.

Making a video call

1. Launch the One Talk mobile app and tap the Calls tab if it is non already selected.
2. Brainstorm your phone call as you would a normal phonation call, either through the dialer, your contact list or your call or message history.
3. Printing Video to add together video to your call.

Note: One Talk automatically detects if the device you are calling is video-enabled. If the video button is gray, then video calling is non an option.

Switching from a video to a vocalization phone call
At any time during an active video call, you tin can switch back to a voice call past tapping Stop.

Advanced I Talk calling features

Anonymous Call Rejection
This feature blocks calls coming from an unidentified source showing no caller ID information.

1. To enable the characteristic, slide the toggle to the right so that information technology shows green.
2. To disable the characteristic, slide the toggle to the left and then that it shows white.

Call Forwarding
One Talk has five different settings for forwarding calls to another line. 3 forwarding options are bachelor within the One Talk mobile app. The two more than advanced options are configurable but within the One Talk Admin Portal and User Portal.

Mobile app forwarding options:

• Phone call Forwarding E'er forrad all incoming calls to another line of your choosing.
• Call Forwarding Busy forrard incoming calls only when your line is busy.
• Call Forwarding No Answer reroutes incoming calls if you don't answer after five rings.

Almost Grouping Call Forwarding and Selective

Telephone call Forwarding

• Group Call Forwarding* enables your 1 Talk administrator to forward calls for multiple lines in a grouping to a different number, either all the time or based on a schedule. Grouping Call Forwarding is configured in the Admin portal, merely users tin enable or disable the characteristic in the My Concern One Talk user portal.
• Selective Call Forwarding allows the user or admin to make more advanced telephone call-forwarding decisions based on predefined criteria.

*If your admin enables Group Phone call Forwarding for a group that you take been assigned to, it will take precedence and override any call forwarding setting yous make in the mobile app.

Plow on Call Forwarding and fix your Call
Forwarding number.

1. Launch the One Talk app.
2. Tap Menu in the superlative left corner.
3. Tap Feature & Settings.
4. Tap Phone call Features.
5. Tap Call Forwarding.

half-dozen. Slide the toggle next to Phone call Forwarding to the right and then that information technology shows green. This turns Call Forwarding on.

7. Tap to the right of Always forwarded to.

viii. Enter the phone number to which y'all want your calls to exist forwarded and select OK.

Select or alter your Call Forwarding preferences.

Merely 1 Call Forwarding option can be applied on an incoming call. If more than one Call Forwarding choice is enabled, the priority in applying will be: Group Forwarding, Selective, Always, Busy and No Reply.

To forward calls only when your business phone is busy, slide the toggle next to Phone call Forwarding Busy to the right then that it shows green.

To frontwards calls simply when there is no answer at your concern number after five rings, slide the toggle next to Call Forwarding No Answer to the correct and so that it shows green.

9. To disable whatsoever feature, slide the toggle that is on to the left so that it shows white.

Practice Not Disturb

Apply Practice Not Disturb to silence calls, alerts and notifications that arrive while your device is locked.

1. Launch the One Talk mobile app and tap Card on the home screen.
2. Enable this feature by sliding the Do Not Disturb toggle to the right and so that it shows green.
3. To disable the characteristic, slide the toggle to the left so that it shows white.

Messaging

Messaging is an SMS text feature integrated into the One Talk mobile app. You can view, send, answer to and delete text messages only equally you would in other applications.

Contacts and Address book

Adding a contact to your address book

Importing contacts

Run into your iOS device manual for importing account details.

Conciliate device(south).

1. Launch the I Talk mobile app.
2. Tap Menu in upper left corner of your screen.
3. Tap Features & Settings at the bottom.
4. Tap De-Activate Device(southward).
5. Tap the clarification of the device(south) you wish to conciliate or select De-Actuate All to deactivate all devices.

6. Remove the device(s) selected by borer Ostend.

Change your 911 address.

1. Launch the One Talk mobile app.
2. Tap Menu in the tiptop left corner of your screen.
3. Tap Features & Settings at the bottom of the screen.
4. Tap 911 Address.
5. Supersede existing text in address boxes with new address information.
6. Tap Washed.
7. Tap Salvage in the upper right corner of your screen.

Version and licensing information

Follow these instructions to check licensing information and the version number of your 1 Talk mobile app for iOS:

1. Launch the One Talk mobile app and tap Menu in the top left corner of your screen.
2. Tap the Feature & Settings option on carte.
3. Tap Almost.
4. Tap License to display current app version and license information.

Share your number with Verizon One Talk desk phones.

Ane Talk for iOS is compatible with the post-obit desk phones from Verizon:

• One Talk T41P IP Desk Phone, Basic
• 1 Talk T46G IP Desk Phone, Medium and T46GW IP Desk-bound Phone, Medium Wi-Fi
• One Talk T49G IP Desk Telephone, Executive Video
• One Talk CP680 Conference Phone

Larn More.

For more than information, visit
www.onetalk.com

One Talk for iOS User Transmission – Optimized PDF
One Talk for iOS User Manual – Original PDF

Source: https://manuals.plus/verizon/one-talk-for-ios-manual

Share this post